Effective as of July 01, 2025
Xlapcom Co., Ltd. (Services: ASKai.at, tapto.fan (hereinafter "the Company" or "we" or "our")) has updated its Privacy Policy (hereinafter "Policy").
This Policy details our commitment to protecting the personal information of individuals who visit our website or use our services (hereinafter "Customers", "Users", or "you"). In this Policy, "website" refers to ASKai.at and tapto.fan. "Services" refers to web services provided through ASKai.at or tapto.fan, including features such as homepage (fan page), AI chat, email, membership services, and other functionalities that may be included.
In this Policy, "personal information" means information relating to an identified or identifiable natural person. An "identifiable person" is one who can be identified, directly or indirectly, by reference to an identifier such as a name, identification number, location data, online identifier, or other factors specific to the individual's physical, physiological, genetic, mental, economic, cultural, or social identity. The use of the information collected through our website and services is limited to the purpose for which the service was requested.
Our services may include links to other websites, in which case the privacy policies of those websites apply. We encourage you to review the privacy policies of those sites to understand their information practices.
We may request and collect personal information such as your name, email address, as well as related information such as your company name and website name. Additionally, we may collect personal information when you fill out web forms or use interactive features (such as participating in surveys or communicating with us) on our website.
We may use cookies and other tracking technologies for various purposes. These technologies may provide us with your personal information, details about the devices and networks used to access our services, and other information regarding your interactions with our website.
We partner with third parties to display ads on our website or manage advertising on other sites. Our partners may also use cookies and similar technologies to collect information about your activities on our website and other sites, and to present you with advertisements based on your browsing behavior and interests. If you do not wish for such information to be used for interest-based advertising, please contact us at info@askai.at.
Web beacons, tags, and scripts may be used on our website or in emails or other electronic communications sent to you. These help deliver cookies, count website visits, analyze usage and campaign effectiveness, and determine whether an email has been opened and acted upon. We may receive individual and aggregated reports based on the use of these technologies from third-party service providers.
To store information and content preferences, we may use technologies such as service/web workers, local storage, sessionStorage, Web SQL, etc., which can also be utilized in the browser's background mode.
Like most websites and online services, we log certain information when you use our website and services. This information may include IP addresses, browser type, Internet service provider, referring/exit page URLs, operating system, date/time stamps, search queries, region and language settings, device identifiers, mobile carrier, and system configuration. Occasionally, we may link log data with your personal information to improve our website and services; such combined information will be handled in accordance with this Policy.
We collect analytics data during your use of our website to help improve it. We may also share anonymous data regarding your activities on our website with third-party analytics service providers, though we do not link such data to any personally identifiable information.
This website includes social media features such as Share This buttons or interactive mini-programs that run on the website. These features may collect your IP address and the pages you visit on the website, and may set cookies to function properly. Social media features and widgets may be hosted by third parties or directly on our website, and your interactions with them are governed by the privacy policies of the respective service providers.
We may obtain additional information, including personal information, from third parties and combine it with the information we collect through our website. For example, if you log in to our services using a third-party social media or authentication service, we may access certain information from that service, subject to its authentication procedures. By authorizing us to connect with a third-party service, you consent to our accessing, storing, and using your name, email address, current city, profile picture URL, and other personal information provided by that service in accordance with this Policy. You can review and adjust your privacy settings on those services to manage what information is sent to us. For example, you can use google login to access login services.
You can log into certain services using login services such as google login providers. These services will authenticate your identity and offer the option to share some personal information, such as your name and email address, with us, pre-filling our registration form. Services like google login may also offer the option to post your activity information on your profile page for sharing within your network.
We may use the information we collect about you (including personal information, where applicable) for various purposes, including:
We generally do not share your personal information with third parties. However, for the purpose of providing services and ensuring the security of your information, we may share it with third-party service providers who offer website hosting, maintenance, application development, backup, storage, payment processing, analytics, and other services on our behalf. These providers may access or process your personal information solely for providing these services, and are not permitted to use your personal information for marketing or other purposes.
In certain circumstances, we may be required to disclose personal information in response to lawful requests from public authorities, including to meet national security or law enforcement requirements. We may disclose personal information to respond to subpoenas, court orders, or other legal processes, or to exercise or defend our legal rights. We may also share information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to safety, or as otherwise required by law.
We may share your personal information with third parties only if you have provided your consent.
We will retain your personal information for as long as necessary to achieve the purposes outlined in this Privacy Policy. However, if a longer retention period is required or permitted by law (e.g., for tax, accounting, or other legal purposes), we may retain your information for that period. If there is no longer a legitimate business need to process your personal information, we will delete or anonymize it, or, if deletion is not possible (e.g., due to backup storage), securely store it and isolate it from further processing.
In addition to the rights set forth in this Policy, you have the following rights regarding your personal information. Please review them carefully.
You have the right to object to the processing of your information based on legitimate interests or for the performance of a task in the public interest (including profiling), direct marketing (including profiling), and processing for scientific, historical, or statistical purposes. Such objections must be based on your specific circumstances. You may submit your objection online at info@askai.at.
You have the right to access your personal data in order to verify the lawfulness of its processing. We may verify your identity by reasonable means, and if the request is made electronically, we will provide the information in a commonly used electronic format. You have the right to obtain:
You have the right to have inaccurate or incomplete personal information corrected. If the information is misleading or incorrect, you may request its correction, though in certain circumstances, we may refuse such requests.
Also known as the "right to be forgotten," you have the right to request the deletion of your personal information, subject to certain conditions:
You have the right to request that we restrict the processing of your personal data. This means that while we may store your data, we will not use it. This may serve as an alternative to requesting deletion. Restriction measures may include:
You have the right to obtain and reuse your personal information for your own purposes, such as transferring, copying, or moving it to another service or website. We will provide the data in a structured, commonly used, and machine-readable format. If technically feasible, we may transfer your personal information directly to another organization.
We do not use automated decision-making or profiling (evaluating individuals solely by automated means without human intervention).
You may submit requests regarding the above rights either verbally or in writing. Requests will be processed within 30 days. If requests are complex or numerous, processing may be extended up to 2 months, in which case we will notify you within 1 month of the reason for the extension.
If a request is manifestly unfounded or excessive (especially if repetitive), we may charge a reasonable fee to cover administrative costs or refuse to respond. In case of refusal, we will explain the reason and inform you of your right to file a complaint with a supervisory authority and seek judicial remedy, without undue delay and no later than 1 month. We will explain our decision and your rights.
Your personal data security is very important to us. We protect your personal information using generally accepted standards both during transmission and after receipt. If you have any questions regarding personal data security, please contact us at info@askai.at.
Our service does not process personal information collected by users on their own websites; it merely provides the computing power for users to collect data. In such cases, we are considered a "processor" rather than a "controller" (as defined by the EU General Data Protection Regulation).
Data collected on a user's website is stored in the user's personal account within the service. The user may delete this data directly.
If a user processes personal information of third parties, the user is solely responsible for taking appropriate measures to protect that information, including compliance with relevant laws (e.g., GDPR), obtaining necessary consents, and posting required documents and information on their website.
We are not authorized to provide legal advice to users; therefore, users processing third-party personal information are advised to post a user agreement and privacy policy on their website, and include links to these documents in their data collection forms.
We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not submit any personal information through our website or services. Parents or legal guardians are advised to monitor their children's Internet use and ensure that children do not provide personal information without parental consent. If you suspect that a child under 13 has provided personal information through our website or services, please contact us at info@askai.at, and we will make commercially reasonable efforts to delete that information.
If there are any significant changes to this Policy, we will post a clear notice on the website prior to the changes taking effect. We encourage you to review this page periodically for the latest privacy practices. Your continued use of our website or services indicates your acceptance of the updated Policy. If you do not agree with the terms of this Policy, please discontinue use of our website and services.
If you have any questions about this Policy or the privacy practices of askai.at and tapto.fan, please contact us by emailing info@askai.at.